Shipping & Return Policy

Shipping:
All Taanshè pieces are made and packed with care.
Domestic orders are dispatched within 10–12 business days.

Shipping charges apply only to international orders, which are delivered within 20–25 business days, depending on the destination. Rates are calculated at checkout.

Please note: Returns and exchanges are not available for international orders.

Returns & Exchange Policy
At Taanshè, each piece is made to order thoughtfully, mindfully, and by hand. From embroidery to dyeing, our garments are created through a team-led process where every step is carried out with care and intention.

While we do not offer cash refunds, we do accommodate returns and exchanges through store credit, in select cases, to ensure your experience with us remains seamless and satisfying.

If you receive a damaged item or experience a significant sizing issue due to our error, please contact us within 7 days of delivery at contact.taanshe@gmail.com, including clear photographs and a brief description of the concern. Items must be returned with original tags, in their original box packaging, along with the invoice. Kindly mention your desired exchange item and the correct size clearly on the invoice. The exchange item must be of equal or higher value.

Please ensure the garment is returned in unworn and unwashed condition. Exchanges will be processed only after the item passes our quality check.

Store Credit
– If your preferred exchange item or size is unavailable, we will issue a store credit equivalent to the full value of the returned piece.
– Store credit is valid for 6 months from the date of issue.
– Kindly note that we do not offer cash refunds; all approved returns are processed as store credit.

Return Shipping
– If there has been a sizing error from our side, we will cover return shipping and dispatch the corrected size within 7 working days.
– For all other approved return or exchange scenarios, a flat return shipping fee of ₹100 will be applicable, to be borne by the customer.

As each garment is hand-dyed and handcrafted, slight variations in color or texture from what is shown in images may occur this is part of the charm and uniqueness of handmade clothing.

Our team is always here to support you, and we remain committed to providing a thoughtful and transparent shopping experience. Thank you for choosing Taanshè.